Traveler’s Emergency Network, Inc. (TEN) Member Services are provided by
contract with On Call International. (On Call) and are subject to change
without notice.
Services not arranged or approved in advance by On Call will not be reimbursed.
Members must call the toll-free or collect telephone numbers for On Call that
is listed on their Membership Cards to receive services. Medical transportation
services are only provided if authorized in advance by On Call. On Call advises
that in a serious medical emergency, Members should seek immediate medical help
first and then promptly call On Call.
Members have access to Medical Referrals and Information Services prior to
departure or during a trip; Medical, Legal, Personal and Special Services are
available whenever a Member is 100 miles or more from his or her permanent
residence or in a foreign country on a covered trip.
TEN Memberships provide coverage for individual trips up to 90 consecutive days
in length.