Traveler’s Emergency Network, Inc. is an international membership organization dedicated to providing travel assistance services at a reasonable cost. TEN Members are provided the telephone response assistance services by On Call International. On Call is part of one of the largest, oldest, and most experienced assistance networks in the world. On Call is located in Salem, NH, USA. On Call’s global support system encompasses over 20 member companies and assistance centers worldwide.

Evacuation and repatriation services are provided by AIG Assistance and AIG insurance.

The peace of mind and security that TEN Membership provides will be most useful if you fully understand how to best access and use TEN Member Services. Please read this handbook carefully.